We demonstrate our confidence in the quality of our products through our extensive warranty offerings. We offer a 5-year warranty on many parts of our soft ice cream machines.

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In addition, the freezing system of our soft ice cream machines is hermetically sealed, which eliminates the need for regular maintenance services. Most maintenance is related to parts that need to be replaced over time due to normal wear and tear, which usually falls under routine maintenance. Our main goal is to provide our customers with comprehensive training and support, both in the effective use of the machine and in soft ice cream production, not only to deliver excellent products, but also to ensure that our customers have the best possible experience with our machines and can successfully expand their business with our help.

Our warranty services for NISSEI machines include:

• 12 months for technical defects.

• 5 years 100% guarantee against gas leaks in the stainless steel freezing cylinder.

• 5 years 100% guarantee on the mixing motor.

• 5 years 100% guarantee on the stainless steel freezing cylinder.

• 5 years 100% guarantee on the POM material of the machine front.

• In the first 3 years 100%, in the 4th year 75% and in the 5th year 50% guarantee on the

Freezer compressor, air compressor and mixing shaft bearing housing.

These warranty terms ensure that our customers can trust in the durability and reliability of our soft ice cream machines, providing a solid foundation for the growth of their business.