PRIVACY POLICY

A LEGAL DISCLAIMER

Privacy Policy for Soft Serve Investment
Protecting your personal data is very important to us. Below, we inform you about the collection and use of your data on our websites:
www.dersuessestopp.com, www.dersuessestopp-graz.com, and www.softeis-investemnt.com, as well as on our Facebook and Instagram pages.

Responsible Party
The responsible entity according to the General Data Protection Regulation (GDPR) is:

Der süße Stopp
Owner: Zoran Obradovic
Seepromenade 22
6213 Pertisau
Austria
Email: info@dersuessestopp.com

Collection and Use of Data
2.1 Visiting Our Website
When you visit our website, we automatically collect information in server log files, including:

Visitor’s IP address

Date and time of access

Accessed page or file name

Amount of data transmitted

Notification of whether the request was successful

This data is used solely for error diagnosis and to optimize our web services. The data is stored for 14 days and is not merged with other data sources.

2.2 Contact Form and Email Communication
If you contact us via the contact form on our website or by email, the data you provide (such as your name and a valid email address) is stored to process your request. This information is used solely for responding to your inquiry and is not shared with third parties unless necessary due to the nature of your request or required by law. Your personal data will be deleted immediately after your request is resolved, unless legal retention requirements apply.

2.3 Online Shop
When placing an order through our online shop, we collect personal data provided by you (e.g., name, address, email address). This data is used exclusively for processing your order and fulfilling our contractual obligations. Your data will be stored for the duration of the contract and in compliance with legal retention requirements.

Cookies
Our website uses cookies—small text files stored on your device containing specific information. Cookies enhance user-friendliness and help us gather statistical data on website usage for optimization purposes.

You can prevent the storage of cookies through your browser settings. Please note that this may limit the functionality of our website.

Social Media Plugins
We use social media plugins from Facebook and Instagram. When you access a page containing such a plugin, a connection is established to the respective servers, transmitting your IP address and other data.

If you are logged in to Facebook or Instagram, this information may be linked to your user profile. To prevent this, log out of the respective services before visiting our website.

Your Rights
You have the right to request information about the personal data we store about you at any time. You also have the right to request the correction of incorrect data, as well as the blocking or deletion of your data—unless legal obligations prevent this.

If you have given consent for data processing, you may revoke it at any time.

Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. The latest version will always be available on our website.

Effective date: March 2023

This privacy policy applies solely to data collected and processed on our websites and social media pages. We have no control over the privacy practices of external websites or third-party services.

Additional Data Collection
We collect and store any information you enter on our website or provide to us in any other way. This includes your IP address, login data, email address, password, device and connection details, and purchase history. We may use software tools to measure session data such as response times, visit durations, page interactions, and exit methods.

We also collect personal information (including name, email, password, communications), payment details (including credit card info), comments, feedback, product reviews, recommendations, and personal profiles. When you conduct a transaction, we collect the personal information you provide such as your name, address, and email.

This information is used solely for:

Providing and operating services

Offering ongoing customer support

Sending service-related or promotional communications

Creating aggregated statistical data for service improvement

Complying with applicable laws and regulations

Hosting and Payment Security
Our services are hosted on Wix.com, which provides the platform for selling our products and services. Your data may be stored through Wix’s databases and general applications, all protected behind secure firewalls.

All direct payment gateways offered by Wix comply with PCI-DSS standards governed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover). These standards ensure secure handling of credit card data.

Communication and Contact
We may contact you to:

Notify you regarding your account

Troubleshoot account issues

Resolve disputes or collect fees

Conduct surveys or request feedback

Send updates about our business

Enforce user agreements or comply with legal requirements

We may contact you via email, phone, SMS, or postal mail. If you do not wish to be contacted or want us to stop processing your data, please email: info@dersuessestopp.com

Data Retention and Security
We will retain your personal data only as long as necessary for the purposes for which it was collected, unless legally required otherwise. We take appropriate steps to ensure your data is secure, not misused or disclosed, and remains accurate and up-to-date.

Cookie Policy
We use both session and persistent cookies on our website. Session cookies are deleted once you close your browser; persistent cookies remain until expired or manually deleted.

Cookies help store your preferences, personalize your experience, and understand website usage patterns. We use Google Analytics to gather anonymized data, such as visitor counts and page popularity, to improve our site.

By using our website, you consent to the use of cookies in line with this privacy policy. You can manage or reject cookies in your browser settings, but this may impact website functionality.

Cookies Used by Wix
Wix uses cookies for several essential purposes, including:

Enhancing the user experience

Identifying registered users

Monitoring platform performance and effectiveness

Ensuring platform security and reliability

Your Wix-based website may also include third-party apps and components, which may place additional cookies requiring separate consent.

If you have questions about the use of cookies on our website, feel free to contact us.

If you'd like to access, correct, modify, or delete your personal data, contact us at info@dersuessestopp.com or send a letter to:
Zoran Obradovic, Seepromenade 22, A-6133 Pertisau, Austria